Hamari Commitment

Responsible Astrology.
Har cheez mein built-in.

teleAstro maanta hai ki astrology, jab responsibly practise ki jaaye, insaan ki zindagi mein genuine positive force ho sakti hai. Yeh principles hain jo har consultation, har remedy, har interaction govern karte hain — bina exception ke.

teleAstro sirf ek service provide nahi karta. Hum har Member ke saath ek trust ki relationship mein enter karte hain. Us trust ke saath responsibility aati hai — hamare astrologers ke liye, hamari team ke liye, aur teleAstro ke liye as an organisation. Hum yeh responsibility seriously lete hain.

Hamare Chaar Pillars

Responsible Astrology
ka hamare liye kya matlab hai.

Honest Guidance, Hamesha

teleAstro ke astrologers ko aisi guidance deni hoti hai jo truthful ho, sochi-samjhi ho, aur genuinely Member ke interest mein ho — dependency, darr, ya repeat transactions generate karne ke liye nahi.

Har Level Pe Accountability

Har astrologer individually accountable hai is Code of Conduct ko uphold karne ke liye. teleAstro bhi equally accountable hai. Accountability selective nahi hai — sab pe apply hoti hai, hum pe bhi.

Continuous Improvement

teleAstro ka Astrologer Code of Conduct Indian astrology industry mein sabse rigorous mein se ek hai — aur hum continuously ise aur strong banane pe kaam karte hain.

Member Satisfaction as Standard

teleAstro consultancy aur remedy-delivery process ke har stage mein Member dissatisfaction reduce karne ke active goals maintain karta hai.

Astrologer Code of Conduct

Har teleAstro astrologer
in rules ke bound hain.

Yeh aspirational guidelines nahi hain. Yeh enforceable standards hain, regularly audit hote hain.

01
Darr-Based Guidance Nahi

Astrologers ko threatening language, exaggerated negative predictions, ya fear-inducing statements use nahi karni — urgency ya pressure create karne ke liye.

02
False Guarantees Nahi

Astrologers ko specific life outcomes, guaranteed results, ya assured remedies promise nahi karni. Astrology probability improve karti hai — certainty guarantee nahi karti.

03
Pehle Genuine Diagnosis

Astrologers ko Member ki situation genuinely samajhne mein invest karna hota hai koi bhi remedy prescribe karne se pehle. Rushed ya generic conclusions allowed nahi hain.

04
Member Ki Autonomy Ka Respect

Astrologers ko har Member ke apne decisions lene ke right ka respect karna hota hai — bina pressure, manipulation, ya repeated solicitation ke.

05
Confidentiality

Member dwara share ki gayi saari personal, financial, relational, aur astrological information strictly confidential hai. Astrologers ko teleAstro system ke baahr Member cases discuss nahi karni.

06
Zaroorat Ho To Referral

Agar Member ki concern — medical, psychological, legal ya koi aur — astrological support ke scope se baahr hai, to astrologer ko yeh acknowledge karna hota hai aur appropriate professional resources ki taraf direct karna hota hai.

Enforcement

Audits, oversight,
aur continuous correction.

teleAstro poori delivery process mein regular audits conduct karta hai. Jab problem milti hai, hum fix karte hain — chhupate nahi.

Monthly
Compliance audits
100%
Astrologers bound by Code
End-to-End
Delivery process reviewed
30 Days
Complaint investigation
Hamari Commitments

teleAstro hamesha kya karta hai —
aur kabhi kya nahi karta.

Hum Hamesha Kya Karte Hain

  • Honestly bataate hain kaunsa plan fit karta hai — chahe koi bhi na karta ho. Recommendation need pe based hai, revenue pe nahi.
  • Payment se pehle har step, har cost, har commitment explain karte hain. Koi surprise nahi, kabhi nahi.
  • Programme ki poori duration rehte hain — 80 din promise hai, pitch nahi. Har checkpoint deliver hota hai.
  • Kuch kaam nahi kar raha to adjust karte hain. Original plan sahi tha insist nahi karte jab evidence kuch aur kehta hai.
  • Aapki personal details, family information, aur Kundali data strict confidence mein rakhi jaati hai. Kisi third party se share nahi hoti.
  • Jab concern astrological scope se baahr ho — medical, legal, psychological — hum clearly kehte hain aur appropriate support ki taraf refer karte hain.

Hum Kabhi Kya Nahi Karte

  • Kabhi specific life results guarantee nahi karte. Jo karte hain woh mislead kar rahe hain. Hum system guarantee karte hain — stars nahi.
  • Kabhi "kuch bura hoga agar nahi kiya" jaise statements use nahi karte urgency create karne ke liye. Darr mein liye decisions free decisions nahi hain.
  • Kabhi plan recommend nahi karte kyunki woh zyada revenue generate karta hai. Recommendation sirf aapki situation pe based hai.
  • Kabhi aapki stated comfort level se zyada kharcha karne ke liye pressure nahi karte.
  • Aapka naam, details, phone number, ya Kundali kabhi advertisers, third-party marketers, ya kisi outside party se share nahi hoti bina aapki explicit consent ke.
  • Kabhi aapka experience dismiss nahi karte ya kehte ki aapka belief system problem hai. Har Member ke experience aur belief ka complete respect hai.
Refund Policy

Saaf, fair,
aur honest.

Hum chahte hain aap confidence se apni journey shuru karein. Hamari refund policy genuinely aapke liye fair banayi gayi hai.

Box Dispatch Se Pehle

Full refund available. Agar cancel karte hain Blueprint Remedy Box dispatch hone se pehle — koi sawaal nahi. Online payments pe 2.5% transaction processing fees apply.

Cancel karne ke liye: WhatsApp karein +91 85108 13111 pe apne order details ke saath.

Box Dispatch Ke Baad

Partial refund — plan value ka 50%. Box dispatch hone ke baad, woh aapke liye personally prepared aur energised ho chuka hota hai significant cost aur effort pe.

Refunds 7 working days mein original payment method pe process hote hain.

Guided Activation Ke Baad

Refund available nahi. Guided activation session complete hone ke baad, is stage tak poori service deliver ho chuki hoti hai.

Agar programme ke baare mein concerns hain — humse contact karein, hum resolve karne ka kaam karenge.

Delivery Issues

Bina extra cost ke full replacement. Agar Blueprint Remedy Box transit mein lost ya damaged ho jaaye bina aapki galti ke, teleAstro ise bina koi additional charge ke replace karega.

Delivery issues expected delivery date ke 48 ghante ke andar report karein.

teleAstro expected life outcomes na aane ke basis pe refund nahi deta. Astrological guidance probability aur planetary conditions ke through kaam karti hai — guaranteed certainty nahi. Yeh kisi bhi payment se pehle clearly communicate kiya jaata hai.
Aapki Awaaz Zaroori Hai

teleAstro aapke feedback
ka swagat karta hai.

Agar aapne koi consultation experience ki hai jo is page pe described standards ko meet nahi karti — ya agar aapke paas hamari responsible astrology practices improve karne ke thoughts hain — hum genuinely sunna chahte hain. Aapka feedback seedha hamara Code of Conduct shape karta hai.